A manager occupies different positions in an organisation. He plays different roles depending upon the situation. The Henry Mintzberg in his book ‘The Nature of Managerial Work’ describes the ten roles of a manager in an organisation which are broadly divided into three categories:
In their interpersonal roles, manager act as figurehead, lead, and interact with members of the organisation, within the department or outside the department.
In their informational roles, managers seek information from others, provide information to others, and provide information to people outside the organisation, in the capacity of representative of the organisation
In their decisional roles, managers take proactive actions, sort out differences in opinion amicably, allocate resources to various departments in optimum way, and negotiate implementation of new projects.
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