Controlling is a goal-oriented function which ensures that an organisation’s resources are being used effectively and efficiently for the achievement of predetermined goals. Managers at all levels of management – top, middle and lower-need to perform controlling functions to keep a control over activities in their areas. The controlling function of management finds out how far actual performance deviates from standards, analyses the causes of such deviations and attempts to take corrective actions based on the same.
A good control system helps an organisation in the following ways:
Controlling is a systematic process involving the following steps:
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