Annual Report RBI Ombudsman Scheme for the year 2018-19 has issued in the silver jubilee year of Banking Ombudsman Scheme (BOS) has special relevance, since it is being released at the confluence of 150th birth anniversary of Mahatma Gandhi, the champion of customer rights.
Here is the Annual Report RBI Ombudsman Scheme Highlights for the year 2018-19:
The time taken by BOs to dispose a complaint stood at 47 days during the year 2018-19 as compared to 53 days a year ago. The most remarkable improvement was marked with regard to complaints against recovery agents, which witnessed a reduction by 18 days, i.e., from 61 days to 43 days.
We hope you liked this article on Annual Report RBI Ombudsman Scheme 2018-19. Here are some useful articles for you to read next:
Download this article as PDF
Click to go to RBI Grade B Preparation Page
July – 2020 Edition
June – 2020 Edition
May – 2020 Edition
April – 2020 Edition
March – 2020 Edition
February – 2020 Edition
January – 2020 Edition
December – 2019 Edition
Punjab Civil Services 2020